Our creative potential is being wasted. Creative potential is the most precious human resource. It is the capacity for creative problem solving and the human right to co-create solutions that address the needs of your community.

Dalberg Design partners with leading organizations to bring people to the the table so they can design solutions to the challenges and opportunities that affect their day to day lives.

Learn more at dalbergdesign.com

APPROACH

WHAT IS HUMAN-CENTERED DESIGN?

HCD is a way of thinking that places the people you’re trying to serve and other important stakeholders at the center of the design, innovation and implementation process. Our approach to HCD is iterative, measurable and results driven. We focus on understanding dynamics between stakeholders across the ecosystem. We work with stakeholders – whether end users or service providers – to create solutions and strategies that overcome challenges and develop opportunities to create value and impact. Learn more about HCD>>

AREAS OF EXPERTISE

SERVICE DESIGN

Dalberg Design uses service design methods to help organizations maintain a cohesive picture of their different touch-points with users and other beneficiaries.

Dalberg Design uses service design methods to help organizations maintain a cohesive picture of various touch-points with users and stakeholders so they can better coordinate their activities to deliver value on a consistent basis over time.

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CREATIVE FACILITATION

Creative and collaborative methods help engage stakeholders and users, map out new opportunity spaces and align around new agendas, ideas and strategies.

Creative and collaborative methods help engage stakeholders and users, map out new opportunity spaces and align around new agendas, ideas and strategies.

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SYSTEM MAPPING

Dalberg Design uses system thinking to generate a picture of a dynamic system – such as community health or sustainable fisheries – that reflects a common understanding of key stakeholders, relationships and feedback loops.

Dalberg Design uses system mapping helps visualize dynamic systems that reflect a common understanding of key stakeholders, relationships and feedback loops. This is critical in identifying leverage points and opportunities for collaboration.

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PARTICIPATORY RESEARCH

We use on-site research methods that involve observations and deep-dive interviews, taking place in the contexts and locations in which users (and other stakeholders) live, work and interact.

We use on-site research methods that involve observations and deep-dive interviews, taking place in the contexts and locations in which users (and other stakeholders) live, work and interact.

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RAPID PROTOTYPING

Rapid prototyping can accelerate the process for testing assumptions and iterating on new product, program or delivery models directly with participants.

Rapid prototyping accelerates the process for testing assumptions and iterating new product, program or delivery models. It removes risk and increases certainty by engaging users and stakeholders early and often.

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PILOT IMPLEMENTATION

Pilot testing and implementation validates propositions and lowers the risk of failure for a proposed solution. Supported by the right business strategy and incentive models, pilots are an ideal way to measure business impact through small-scale experimentation.

Pilot testing and implementation validates propositions and lowers the risk of failure for a proposed solution. Supported by the right business strategy and incentive models, pilots are an ideal way to measure business impact through small-scale experimentation.

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BEHAVIORAL SCIENCE

We incorporate behavioral science techniques into our HCD and prototyping approach to generate behavioral hypotheses and rigorously test ideas through experiments.

We incorporate behavioral science techniques into our HCD and prototyping approach to generate behavioral hypotheses and rigorously test ideas through experiments.

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DATA ANALYTICS

We leverage big data analytics to complement qualitative research with statistically rigorous insights from market research, surveys and separate data sets, to inform segmentation, business cases and go-to-market strategies.

We leverage big data analytics to complement qualitative research with statistically rigorous insights from market research, surveys and separate data sets, to inform segmentation, business cases and go-to-market strategies.

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LEAN/AGILE DEVELOPMENT

We work closely with technology development partners to implement our solutions, using rapid sprint cycles centered on user stories closely tied to our HCD research insights.

We work closely with technology development partners to implement our solutions, using rapid sprint cycles centered on user stories closely tied to our HCD research insights.

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MEETING PEOPLE WHERE THEY ARE

Over the last 6 years, we’ve worked with a broad range of people, communities, and organizations. During that time we have been fortunate to work consistently with a core group of communities from around the world and develop a deeper understanding of their lives, challenges and opportunities. 

Smallholder Farmer

There are an estimated 500 million smallholder farmers in low- and middle-income countries. Smallholder farmers are underserved by critical services, which contributes to low farm productivity and other challenges. Read more >>

Expecting Mother

Expecting mothers struggle with access to quality information and care for their newborns. This contributes to a high number of infant deaths worldwide – as many as 2.8 million in 2013 – within the first 28 days of life. Read more >>

Small-Scale Fisherfolk

Ocean fisheries are in crisis. Nearly 40% of fisheries have collapsed or are overexploited, risking the livelihoods of 350 million people, the food security of nearly 3 billion, and pressuring countless species in the world’s most bio-diverse waters. Read more >>

Underemployed Youth

Underemployed youth are spirited and hopeful, but discouraged and frustrated by the lack of formal job opportunities. This puts significant social, economic and emotional pressure on the millions of youth that enter the workforce each year. Read more >>

WORK

Dalberg Design works across a wide range of sectors, leveraging the rich content knowledge and expertise of Dalberg’s specialized practice areas to ensure our creative approaches and collaborations are calibrated to the complexity of these challenges:

Global Health | Financial Inclusion | ICT & Mobile for Development | Agriculture & Food Security | Sustainable Fisheries | Employment & Education | Gender Empowerment | Cities & Urban Development | Humanitarian Assistance | Energy Access | Environment | Water & Sanitation

Learn about some of our signature initiatives and programs. More at dalbergdesign.com>>

IDEAS

Post Covid-19 economic recovery will happen — but will we make it equitable?

Post COVID-19 economic recovery will happen — but will we make it equitable?

Local, state, and federal governments are mobilizing support, but if benefits are not delivered equitably to SMEs, polarization and inequality will increase as the crisis progresses — and last long after it has ended. This Dalberg-authored white paper shows how to address the unique needs of minority-owned small businesses.

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Better together: how design thinking can deepen social impact

Better together: how design thinking can deepen social impact

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Design Principles to Narrow The Digital Gender Gap

There will be an expected 480 million smartphone women users in India by 2030, and the time to start designing digital solutions for them is now. To help address women’s specific digital needs, Dalberg’s Mumbai office hosted ‘Smartphone Solutions that Work For Her’, a three-day lab that culminated in an open workshop in April 2019.

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Aspiring Indians

Aspiring Indians: new public data set and tool for improving financial health in India launched

Dalberg launched a public data set and tool to enable better design for financial health in India, in collaboration with The Centre for Social Behaviour Change at Ashoka University and Bill & Melinda Gates Foundation.
The project uses a unique multi-method research approach, incorporating human-centered design, cognitive psychology, behavioral science, and large-scale, survey-based methods to understand consumers in a comprehensive way.

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A GLOBALLY DIVERSE TALENT BASE

We have design studios in London, Mumbai, Nairobi and New York. Our teams have worked with communities in 43 countries on 200+ projects since 2014.

Learn more about working at Dalberg Design >>

TEAM

RAVI CHHATPAR Partner and Co-Founder
Dalberg Design
ROBERT FABRICANT Partner and Co-Founder
Dalberg Design
PRITI RAO Asia Director
Dalberg Design
TREVOR ZIMMER Director
Dalberg Design
MICHAEL MORI Director
Dalberg Design
AIKA MATEMU Director
Dalberg Design
PRAGYA MISHRA Creative Lead
Dalberg Design
PRERAK MEHTA Creative Lead
Dalberg Design
SANJUKTA DAS Creative Lead
Dalberg Design

CONTACT US

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