Our creative potential is being wasted. Creative potential is the most precious human resource. It is the capacity for creative problem solving and the human right to co-create solutions that address the needs of your community.
Dalberg Design partners with leading organizations to bring people to the the table so they can design solutions to the challenges and opportunities that affect their day to day lives.
WHAT IS HUMAN-CENTERED DESIGN?
HCD is a way of thinking that places the people you’re trying to serve and other important stakeholders at the center of the design, innovation and implementation process. Our approach to HCD is iterative, measurable and results driven. We focus on understanding dynamics between stakeholders across the ecosystem. We work with stakeholders – whether end users or service providers – to create solutions and strategies that overcome challenges and develop opportunities to create value and impact. Learn more about HCD>>
AREAS OF EXPERTISE
Dalberg Design uses service design methods to help organizations maintain a cohesive picture of various touch-points with users and stakeholders so they can better coordinate their activities to deliver value on a consistent basis over time.
Creative and collaborative methods help engage stakeholders and users, map out new opportunity spaces and align around new agendas, ideas and strategies.
Dalberg Design uses system mapping helps visualize dynamic systems that reflect a common understanding of key stakeholders, relationships and feedback loops. This is critical in identifying leverage points and opportunities for collaboration.
We use on-site research methods that involve observations and deep-dive interviews, taking place in the contexts and locations in which users (and other stakeholders) live, work and interact.
Rapid prototyping accelerates the process for testing assumptions and iterating new product, program or delivery models. It removes risk and increases certainty by engaging users and stakeholders early and often.
Pilot testing and implementation validates propositions and lowers the risk of failure for a proposed solution. Supported by the right business strategy and incentive models, pilots are an ideal way to measure business impact through small-scale experimentation.
We incorporate behavioral science techniques into our HCD and prototyping approach to generate behavioral hypotheses and rigorously test ideas through experiments.
We leverage big data analytics to complement qualitative research with statistically rigorous insights from market research, surveys and separate data sets, to inform segmentation, business cases and go-to-market strategies.
We work closely with technology development partners to implement our solutions, using rapid sprint cycles centered on user stories closely tied to our HCD research insights.
MEETING PEOPLE WHERE THEY ARE
Over the last 6 years, we’ve worked with a broad range of people, communities, and organizations. During that time we have been fortunate to work consistently with a core group of communities from around the world and develop a deeper understanding of their lives, challenges and opportunities.
There are an estimated 500 million smallholder farmers in low- and middle-income countries. Smallholder farmers are underserved by critical services, which contributes to low farm productivity and other challenges. Read more >>
Expecting mothers struggle with access to quality information and care for their newborns. This contributes to a high number of infant deaths worldwide – as many as 2.8 million in 2013 – within the first 28 days of life. Read more >>
Ocean fisheries are in crisis. Nearly 40% of fisheries have collapsed or are overexploited, risking the livelihoods of 350 million people, the food security of nearly 3 billion, and pressuring countless species in the world’s most bio-diverse waters. Read more >>
Dalberg Design works across a wide range of sectors, leveraging the rich content knowledge and expertise of Dalberg’s specialized practice areas to ensure our creative approaches and collaborations are calibrated to the complexity of these challenges:
Global Health | Financial Inclusion | ICT & Mobile for Development | Agriculture & Food Security | Sustainable Fisheries | Employment & Education | Gender Empowerment | Cities & Urban Development | Humanitarian Assistance | Energy Access | Environment | Water & Sanitation
Learn about some of our signature initiatives and programs. More at dalbergdesign.com>>
At the Intersection of Finance and Climate: How Effective and Inclusive Services Could Lead to Change
Loans, credit, insurance and other financial services have significant potential to help lessen the impact of climate change on people’s lives in low and middle-income countries. But the way these services integrate into lives – including women and the most vulnerable – must be taken into account.READ MORE »
Towards Market Transparency in Smallholder Finance
Dalberg, in partnership with IDH Farmfit Intelligence, hosted a panel discussion to mark the release of a long-term study led by the Rural Agricultural Finance Learning Lab (RAFLL) of the MasterCard Foundation and Dalberg looking into the viability of financing smallholder farmers in sub-Saharan Africa.READ MORE »
Nature-based Solutions: Protecting Nature to Protect People
Nature-based Solutions mitigate some of the most significant impacts of climate- and weather-related disasters. WWF and the International Federation of Red Cross and Red Crescent Societies urge key stakeholders to prioritize their implementation in this report developed by Dalberg.READ MORE »
Care Work at the Core: A Starting Point for a More Inclusive Society
In Bogotá, a new system allows women who put in long hours of care work to free up some time for self-care and professional growth, and aims to create more equitable communities. Dalberg collaborated with Bogotá’s Ministry of Women to design the mobile units’ operating model and support its implementation.READ MORE »
A GLOBALLY DIVERSE TALENT BASE
We have design studios in London, Mumbai, Nairobi and New York. Our teams have worked with communities in 43 countries on 200+ projects since 2014.