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OUR IDEAS
Business Challenges Booklet
Dalberg Design collaborated with CGAP to produce the Business Challenges Booklet which offers guidance on how to overcome the three main issues business face, and shows how other organizations moved beyond them as well. It reveals how customer experience methods help teams rapidly gather...
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Customer Experience Toolkit
Positive customer experience is tangible. It’s simple, flexible, intuitive, and, most importantly, fits the needs of customers. Financial service providers now have a great opportunity to create value by designing and delivering customer experience based on a granular understanding of...
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Millions of kids won’t be heading to university this year. Here’s what we can do about it
This fall, millions of students in the U.S. are preparing to go back to college. Yet young people from certain demographics, especially low-income youth and those whose parents didn’t go to college, are likely to be underrepresented in their ranks....
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The power of sport to change lives
This article was originally published on Devex. In towns and villages across Europe and Africa, soccer players with the nickname Messi practice their skills day in and day out. They dream of playing professionally like the football superstar, Lionel Messi, who...
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If you work in development in Africa, you need to get on board with Black Lives Matter
As a child of a Nigerian immigrant and an African American, I grew up in the US crossing and navigating many cultural lines. For the past seven years I have been living and working across Africa. In my time here,...
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Decoding diversity: the financial and economic returns of diversity in tech
Dalberg and Intel released a new report that shows improving ethnic and gender diversity in the U.S. technology workforce represents a massive economic opportunity, one that could create $470 – $570Bn in new value for the tech industry, and could add 1.2...
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How businesses can help refugees and why it’s a good investment
On World Refugee Day, We challenge companies to support refugees by tapping their core competencies -- we think doing so is good business. We are in a refugee crisis. There are 65 million refugees and internally displaced persons globally, more...
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Enhancing migrant resilience
People migrate in pursuit of a better life for themselves and their families. While there are common motivations that many migrants share, each person migrates for unique reasons and frequently only makes the decision to leave their home when staying is...
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Driving Demand for Chlorhexidine Toolkit
In 2015, 2.7 million babies died within their first 28 days of life. The first 28 days of life – termed the neonatal period – is recognized as the most vulnerable time for a child’s survival. But there’s hope – because of...
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Surgery on a Budget: Saving Lives Where There’s No Anesthesiologist
It’s just past noon, and white-coated students bustle across the courtyard of the university hospital. It’s a classic medical school scene, but what’s happening inside one classroom is anything but ordinary. Dr. Henry Mosley, a professor from Johns Hopkins, is...
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The state of the off-grid appliance market
With over two billion people worldwide lacking access to reliable electricity, the global off-grid appliance market is critical for increasing access to electricity and services. In particular, renewable energy technologies like the fast-growing solar portable lamps and solar home systems...
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The planet’s health is essential to prevent infectious disease
Originally published in The Guardian The Zika virus, now detected in 42 countries, is only the latest in a series of diseases establishing a new normal for pandemics. Sars ravaged South China in 2003, Middle East Respiratory Syndrome (Mers) shocked the Middle East...
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