Emma is a creative lead at Dalberg Design in London. She uses qualitative research, human-centered design, rapid prototyping and systems thinking coupled with rigorous quantitative analysis, organisation change and business strategy capabilities to deliver on Dalberg’s mission to design creative and responsive solutions that improve lives. Emma’s work includes projects related to agriculture, public health, education and access to finance. She has worked broadly across East Africa and in the US.
Prior to joining Dalberg Design Emma worked as a senior consultant at Dalberg Advisors, Nairobi (her hometown). Her experience working at the intersection of design and strategy demonstrates the value of working on multidisciplinary teams, particularly to solve the types of intractable and open-ended challenges found in social impact work. She has worked with multinational corporations, multilateral organizations, bi-lateral development organizations, philanthropic foundations, start-ups and non-profits across sectors.
Emma is passionate about elevating the hopes, aspirations and experiences of the end user to co-create valuable and viable products, services and socioeconomic strategies. She also uses this ethos of empathy and co-creation to align diverse stakeholder interests and create the shared understanding required for collective decision-making. Emma has an MA in Economics from the University of Edinburgh and an MFA in design from Parsons at the New School. She speaks English and Swedish and has some proficiency in Swahili, German, French, and Spanish.