Our creative potential is being wasted. Creative potential is the most precious human resource. It is the capacity for creative problem solving and the human right to co-create solutions that address the needs of your community.

Dalberg Design partners with leading organizations to bring people to the the table so they can design solutions to the challenges and opportunities that affect their day to day lives.

Learn more at dalbergdesign.com

Areas of Expertise

AGRICULTURE AND FOOD SECURITY

Smallholder farmers represent the most underserved group in the world by the financial services, education, social services and healthcare sectors – with women and youth at a particular disadvantage. The Dalberg Design team has worked extensively in this space, seeking to understand the wide diversity of behaviors and needs across distinct farmer sub-segments.

Smallholder farmers represent the most underserved group in the world by the financial services, education, social services and healthcare sectors – with women and youth at a particular disadvantage. Agriculture plays a critical role in the fight against rural poverty, increasing regional food security and improving health outcomes around the world.

The Dalberg Design team has worked extensively in this space, seeking to understand the wide diversity of behaviors and needs across distinct farmer sub-segments. Anchored in this human understanding, we’ve also explored how the complex agricultural ecosystems involving the private sector, value chain players, extension service providers, retailers, governments and the technology industry can come together to unlock new opportunities for innovation and regional impact.

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EMPLOYMENT TO EDUCATION

Dalberg Design has spent considerable time working with youth across communities to understand the overarching patterns in their career journeys, key defining moments, and employment challenges in their specific socio-economic contexts.

The potential of youth remains untapped today globally, with their skill levels not meeting the needs of the over-burdened labor markets. In Sub-Saharan Africa, around 10 to 12 million youth enter the labor force annually, while only 3 million wage jobs are created each year. Dalberg Design has spent considerable time working with youth across communities to understand the overarching patterns in their career journeys, key defining moments, and employment challenges in their specific socio-economic contexts.

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HEALTH

The Dalberg Design team has extensive global health expertise across both provider and patient experience. We partner with a broad set of actors to strengthen health systems and target key issues areas in maternal and child health, reproductive health and non-communicable diseases.

The Dalberg Design team has extensive global health expertise across both provider and patient experience. We partner with a broad set of actors from the private sector, funders, NGOs, governments and social enterprises to strengthen health systems and target key issues areas in maternal and child health, reproductive health and non-communicable diseases. Representative engagements encompass health product innovation and scale-up, innovative service delivery models, user adoption and behavior change models in low-resource settings.

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HUMAN-CENTERED DESIGN

Human-centered design (HCD) integrates human perspectives in all steps of the problem-solving process. Dalberg Design uses HCD to actively engage end users, providers, and other constituencies throughout the development process, so that their needs and expectations inform the design of solutions.

HCD is a way of thinking that places the people you’re trying to serve and other important stakeholders at the center of the design, innovation and implementation process. Our approach to HCD is iterative, measurable and results driven. We focus on understanding dynamics between stakeholders across the ecosystem. We work with stakeholders – whether end users or service providers – to create solutions and strategies that overcome challenges and develop opportunities to create value and impact.

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ICT AND MOBILE FOR DEVELOPMENT

Communication technology can play a transformative role in increasing the availability and timeliness of information to support better decision-making and more meaningful collaborations in every sector – from financial services to disaster response.

Communication technology plays a transformative role in increasing the availability and timeliness of information to support better decision-making. We are equally comfortable designing rich data visualizations or streamlined messaging services, while ensuring that the user experience is always aligned with the technology strategy.

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RAPID PROTOTYPING

Rapid prototyping can accelerate the process for testing assumptions and iterating on new product, program or delivery models directly with participants.

Rapid prototyping can accelerate the process for testing assumptions and iterating on new product, program or delivery models directly with participants. For organizations with scarce resources, it can fill a critical need by removing risk and increasing certainty early in the process. Dalberg Design specializes in using agile techniques to test and validate new product, program or business concepts.

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SERVICE DESIGN

Dalberg Design uses service design methods to help organizations maintain a cohesive picture of their different touch-points with users and other beneficiaries.

Dalberg Design uses service design methods to help organizations maintain a cohesive picture of their different touch-points with users and other beneficiaries. These methods can be critical to creating a compelling picture of the “user journey” and identifying critical gaps and opportunities to build trust and increase engagement in target communities.

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SUSTAINABLE FISHERIES

The Dalberg Design team has spent considerable time working with communities to better understand the needs of smallholder fishermen and effectively test and prototype livelihood interventions that strengthen benefits for a variety of stakeholders in local value chains.

Much effort has been invested in building a global supply chain to certify and reward sustainable fishing practices. But small scale fisheries have been largely left out of the equation. Smallholder fishermen deliver more than half of the seafood that ends up on our plates. The Dalberg Design team has spent considerable time working with communities to better understand the needs of smallholder fishermen and effectively test and prototype livelihood interventions that strengthen benefits for a variety of stakeholders in local value chains. We have also developed the business models to ensure that these approaches are viable and sustainable.

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SYSTEM THINKING

Dalberg Design uses system thinking to generate a picture of a dynamic system – such as community health or sustainable fisheries – that reflects a common understanding of key stakeholders, relationships and feedback loops.

Dalberg Design uses system thinking to generate a picture of a dynamic system – such as community health or sustainable fisheries – that reflects a common understanding of key stakeholders, relationships and feedback loops. This common understanding can serve as a critical jumping off point for identifying leverage points and revealing opportunities to change or improve the way in which an organization functions, create collaborative relationships or networks, or change the context or environment in which social change occurs.

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MEETING PEOPLE WHERE THEY ARE

Over the last 6 years, we’ve worked with a broad range of people, communities, and organizations. During that time we have been fortunate to work consistently with a core group of communities from around the world and develop a deeper understanding of their lives, challenges and opportunities. 

Smallholder Farmer

There are an estimated 500 million smallholder farmers in low- and middle-income countries. Smallholder farmers are underserved by critical services, which contributes to low farm productivity and other challenges. Read more >>

Expecting Mother

Expecting mothers struggle with access to quality information and care for their newborns. This contributes to a high number of infant deaths worldwide – as many as 2.8 million in 2013 – within the first 28 days of life. Read more >>

Small-Scale Fisherfolk

Ocean fisheries are in crisis. Nearly 40% of fisheries have collapsed or are overexploited, risking the livelihoods of 350 million people, the food security of nearly 3 billion, and pressuring countless species in the world’s most bio-diverse waters. Read more >>

Underemployed Youth

Underemployed youth are spirited and hopeful, but discouraged and frustrated by the lack of formal job opportunities. This puts significant social, economic and emotional pressure on the millions of youth that enter the workforce each year. Read more >>

WHAT IS HUMAN-CENTERED DESIGN?

HCD is a way of thinking that places the people you’re trying to serve and other important stakeholders at the center of the design, innovation and implementation process. Our approach to HCD is iterative, measurable and results driven. We focus on understanding dynamics between stakeholders across the ecosystem. We work with stakeholders – whether end users or service providers – to create solutions and strategies that overcome challenges and develop opportunities to create value and impact.

Learn more about HCD  >>

A GLOBALLY DIVERSE TALENT BASE

We have design studios in London, Mumbai, Nairobi and New York. Our teams have worked with communities in 43 countries on 200+ projects since 2014.

Learn more about working at Dalberg Design >>

INSIGHTS

Post Covid-19 economic recovery will happen — but will we make it equitable?

Post COVID-19 economic recovery will happen — but will we make it equitable?

Local, state, and federal governments are mobilizing support, but if benefits are not delivered equitably to SMEs, polarization and inequality will increase as the crisis progresses — and last long after it has ended. This Dalberg-authored white paper shows how to address the unique needs of minority-owned small businesses.

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Better together: how design thinking can deepen social impact

Better together: how design thinking can deepen social impact

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Design Principles to Narrow The Digital Gender Gap

There will be an expected 480 million smartphone women users in India by 2030, and the time to start designing digital solutions for them is now. To help address women’s specific digital needs, Dalberg’s Mumbai office hosted ‘Smartphone Solutions that Work For Her’, a three-day lab that culminated in an open workshop in April 2019.

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Aspiring Indians

Aspiring Indians: new public data set and tool for improving financial health in India launched

Dalberg launched a public data set and tool to enable better design for financial health in India, in collaboration with The Centre for Social Behaviour Change at Ashoka University and Bill & Melinda Gates Foundation.
The project uses a unique multi-method research approach, incorporating human-centered design, cognitive psychology, behavioral science, and large-scale, survey-based methods to understand consumers in a comprehensive way.

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Team

RAVI CHHATPAR Partner and Co-Founder
Dalberg Design
ROBERT FABRICANT Partner and Co-Founder
Dalberg Design
PRITI RAO Asia Director
Dalberg Design
TREVOR ZIMMER Director
Dalberg Design
MICHAEL MORI Director
Dalberg Design
AIKA MATEMU Director
Dalberg Design
PRAGYA MISHRA Creative Lead
Dalberg Design
PRERAK MEHTA Creative Lead
Dalberg Design
SANJUKTA DAS Creative Lead
Dalberg Design

CONTACT US

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