AREAS OF EXPERTISE
Dalberg Design engages people, communities and organizations to foster creative solutions to enhance economic opportunity and human potential. We combine the best skills in human-centered design, rapid prototyping and systems thinking to accelerate positive change in underserved communities around the world.
We integrate rigorous, data-based analytical approaches with creative, empathetic and participatory methods to create better solutions, more actionable plans and sustained engagement. Our interdisciplinary team serves a truly global client base from dedicated Dalberg Design studios in New York, London, Nairobi and Mumbai, alongside integrated teams across the 17 Dalberg offices.
Human-centered design (HCD) integrates human perspectives in all steps of the problem-solving process. Dalberg Design uses HCD to actively engage end users, providers, and other constituencies throughout the development process, so that their needs and expectations inform the design of solutions.
Dalberg Design uses system thinking to generate a picture of a dynamic system – such as community health or sustainable fisheries – that reflects a common understanding of key stakeholders, relationships and feedback loops.
Rapid prototyping can accelerate the process for testing assumptions and iterating on new product, program or delivery models directly with participants.
Dalberg Design uses service design methods to help organizations maintain a cohesive picture of their different touch-points with users and other beneficiaries.
Dalberg Design has deep experience devising solutions for improved financial inclusion. Our work in this space often starts with an assessment of the fundamental human needs and motivations that drive behavioral change.
Smallholder farmers represent the most underserved group in the world by the financial services, education, social services and healthcare sectors – with women and youth at a particular disadvantage. The Dalberg Design team has worked extensively in this space, seeking to understand the wide diversity of behaviors and needs across distinct farmer sub-segments.
The Dalberg Design team has extensive global health expertise across both provider and patient experience. We partner with a broad set of actors to strengthen health systems and target key issues areas in maternal and child health, reproductive health and non-communicable diseases.
The Dalberg Design team has spent considerable time working with communities to better understand the needs of smallholder fishermen and effectively test and prototype livelihood interventions that strengthen benefits for a variety of stakeholders in local value chains.