Our creative potential is being wasted. Creative potential is the most precious human resource. It is the capacity for creative problem solving and the human right to co-create solutions that address the needs of your community.
Dalberg Design partners with leading organizations to bring people to the the table so they can design solutions to the challenges and opportunities that affect their day to day lives.
WHAT IS HUMAN-CENTERED DESIGN?
HCD is a way of thinking that places the people you’re trying to serve and other important stakeholders at the center of the design, innovation and implementation process. Our approach to HCD is iterative, measurable and results driven. We focus on understanding dynamics between stakeholders across the ecosystem. We work with stakeholders – whether end users or service providers – to create solutions and strategies that overcome challenges and develop opportunities to create value and impact. Learn more about HCD>>
AREAS OF EXPERTISE
Dalberg Design uses service design methods to help organizations maintain a cohesive picture of various touch-points with users and stakeholders so they can better coordinate their activities to deliver value on a consistent basis over time.
Creative and collaborative methods help engage stakeholders and users, map out new opportunity spaces and align around new agendas, ideas and strategies.
Dalberg Design uses system mapping helps visualize dynamic systems that reflect a common understanding of key stakeholders, relationships and feedback loops. This is critical in identifying leverage points and opportunities for collaboration.
We use on-site research methods that involve observations and deep-dive interviews, taking place in the contexts and locations in which users (and other stakeholders) live, work and interact.
Rapid prototyping accelerates the process for testing assumptions and iterating new product, program or delivery models. It removes risk and increases certainty by engaging users and stakeholders early and often.
Pilot testing and implementation validates propositions and lowers the risk of failure for a proposed solution. Supported by the right business strategy and incentive models, pilots are an ideal way to measure business impact through small-scale experimentation.
We incorporate behavioral science techniques into our HCD and prototyping approach to generate behavioral hypotheses and rigorously test ideas through experiments.
We leverage big data analytics to complement qualitative research with statistically rigorous insights from market research, surveys and separate data sets, to inform segmentation, business cases and go-to-market strategies.
We work closely with technology development partners to implement our solutions, using rapid sprint cycles centered on user stories closely tied to our HCD research insights.
MEETING PEOPLE WHERE THEY ARE
Over the last 6 years, we’ve worked with a broad range of people, communities, and organizations. During that time we have been fortunate to work consistently with a core group of communities from around the world and develop a deeper understanding of their lives, challenges and opportunities.
There are an estimated 500 million smallholder farmers in low- and middle-income countries. Smallholder farmers are underserved by critical services, which contributes to low farm productivity and other challenges. Read more >>
Expecting mothers struggle with access to quality information and care for their newborns. This contributes to a high number of infant deaths worldwide – as many as 2.8 million in 2013 – within the first 28 days of life. Read more >>
Ocean fisheries are in crisis. Nearly 40% of fisheries have collapsed or are overexploited, risking the livelihoods of 350 million people, the food security of nearly 3 billion, and pressuring countless species in the world’s most bio-diverse waters. Read more >>
Dalberg Design works across a wide range of sectors, leveraging the rich content knowledge and expertise of Dalberg’s specialized practice areas to ensure our creative approaches and collaborations are calibrated to the complexity of these challenges:
Global Health | Financial Inclusion | ICT & Mobile for Development | Agriculture & Food Security | Sustainable Fisheries | Employment & Education | Gender Empowerment | Cities & Urban Development | Humanitarian Assistance | Energy Access | Environment | Water & Sanitation
Learn about some of our signature initiatives and programs. More at dalbergdesign.com>>
Post COVID-19 economic recovery will happen — but will we make it equitable?
Local, state, and federal governments are mobilizing support, but if benefits are not delivered equitably to SMEs, polarization and inequality will increase as the crisis progresses — and last long after it has ended. This Dalberg-authored white paper shows how to address the unique needs of minority-owned small businesses.READ MORE »
Better together: how design thinking can deepen social impact
Better together: how design thinking can deepen social impactREAD MORE »
Design Principles to Narrow The Digital Gender Gap
There will be an expected 480 million smartphone women users in India by 2030, and the time to start designing digital solutions for them is now. To help address women’s specific digital needs, Dalberg’s Mumbai office hosted ‘Smartphone Solutions that Work For Her’, a three-day lab that culminated in an open workshop in April 2019.READ MORE »
Aspiring Indians: new public data set and tool for improving financial health in India launched
Dalberg launched a public data set and tool to enable better design for financial health in India, in collaboration with The Centre for Social Behaviour Change at Ashoka University and Bill & Melinda Gates Foundation.
The project uses a unique multi-method research approach, incorporating human-centered design, cognitive psychology, behavioral science, and large-scale, survey-based methods to understand consumers in a comprehensive way.
A GLOBALLY DIVERSE TALENT BASE
We have design studios in London, Mumbai, Nairobi and New York. Our teams have worked with communities in 43 countries on 200+ projects since 2014.