OUR IDEAS
Strategic framework and implementation plan for job creation and youth employment in Nigeria
We worked with the Nigerian government to develop a cluster-based job creation strategy and implementation plan to address the unemployment crisis that affects up to 12 million youth in the country.
READ MORE »
Customer experience playbook
Dalberg collaborated with CGAP and Janalakshmi Financial Services in India to develop a customer experience playbook, detailing different stages of embedding customer centricity within an organization
READ MORE »
Youth jobs 2.0: five ways to harness digital technology to curb youth unemployment
A mix of regulation, investment and school integration can foster new technological solutions to the youth unemployment crisis.
READ MORE »
Learning from Clients: Human-Centered Design Tools
In this article Ravi Chhatpar reflects on the farmer persona human-centered design exercise at the Cape Town Learning from Rural Clients workshop in November 2015, and provides a mini treasure trove of HCD tools and resources, from personas and journeys to ideation and prototyping.
READ MORE »
The state of the off-grid appliance market
Clean Energy Ministerial’s Global LEAP, CLASP, and Dalberg developed this report to deepen understanding of the burgeoning off-grid appliance market and explore areas for future opportunity.
READ MORE »
Launch of Convergence, the world’s first blended finance platform
The global off-grid appliance market is critical for increasing access to electricity and services. Over two billion people worldwide lack access to reliable electricity. Renewable energy technologies, especially solar, are helping bridge this gap.
READ MORE »
The business case for digitally-enabled smallholder finance
This 16-page brief looks at where and how innovations in digital technology promise to enable financial service providers to serve smallholders at scale.
READ MORE »
Protecting tigers from Asia’s infrastructure development boom
Tiger landscapes are major contributors to socio-economic development.
READ MORE »
Human-Centered Design: The Design Ecosystem
Dalberg Design offers a comprehensive framework for strengthening the design ecosystem, identifying key market failures and opportunities to align capacity building with market needs.
READ MORE »
Human-Centered Design: The Design Process
Human centered design provides a robust framework for integrating user needs throughout the program design and implementation process.
READ MORE »